Terms and Conditions

Effective Date: 18th October 2024
Last Updated: 18th October 2024

Welcome to Izaan Creative Ltd. By accessing or using our website, https://izaancreative.com, and engaging with our services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our website and services.

1. Company Information

Company Name: Izaan Creative Ltd.
Company Number: 15729951
Registered Address: 325 Hospital Street, Birmingham, England, B19 2YD
Email: info@izaancreative.com
Website: https://izaancreative.com
Business Type: Private Limited Company (UK Registered)
Mobile: +44 7458 038648

2. Use of the Website

By using our website and services, you agree to:

Comply with all applicable UK and international laws and regulations.
Use the website and its services for lawful purposes only.
Not engage in any fraudulent, abusive, or disruptive activity on the website.
Refrain from attempting to gain unauthorized access to any part of the site or related systems.

We reserve the right to restrict access or terminate use if we detect misuse or violation of these terms.

3. Services Provided

Izaan Creative Ltd. provides professional software development, web design, and digital marketing services, including but not limited to:

Web & App Development (PHP, Laravel, Node.js, React, Django, etc.)
Google Ads & Campaign Management
Branding, Design, and SEO Optimization
E-commerce Automation & System Integration
Social Media Marketing & Content Strategy

All our services are digital in nature and delivered online.
We do not sell or ship physical products.

For information on how digital services are processed and delivered, please refer to our Shipping Policy.

4. Payment Terms

All payments must be made according to the invoice or contract agreed upon before project commencement.
Payments are accepted via PayPal, bank transfer, or authorized payment gateways.
Advance or milestone payments may be required based on project type.
In the event of delayed payments, services may be temporarily suspended until payment is received.
Prices are typically quoted in USD or GBP, unless otherwise agreed.

For full details, please review our Payment Policy.

5. Refunds and Cancellations

Because our services are digital and customized, refunds are limited and only processed under specific conditions before delivery or project initiation.
Once work has commenced or deliverables are submitted, payments become non-refundable.

For full details, see our Refund Policy.

6. Subcontracting

Izaan Creative Ltd. may engage trusted third-party professionals or subcontractors (e.g., via Upwork or similar platforms) for specific technical tasks.
All subcontracted work is supervised and finalized by Izaan Creative Ltd. to ensure quality, consistency, and compliance.

The client remains in direct contract only with Izaan Creative Ltd.

7. Confidentiality and Data Protection

We value the confidentiality of your business information.

All project files, credentials, and communications are kept secure.
We comply with the UK Data Protection Act 2018 and GDPR standards.
Personal and project data are never shared with third parties except when legally required or necessary to deliver services.

8. Intellectual Property Rights

All website content, designs, software code, and related assets developed by Izaan Creative Ltd. remain our intellectual property until full payment is received.
Upon full payment, ownership of final deliverables is transferred to the client as specified in the project contract.
You may not reuse, distribute, or modify our work without written permission.

9. Limitation of Liability

Izaan Creative Ltd. shall not be held liable for:

Any indirect or consequential losses resulting from service use or unavailability.
Delays caused by client feedback, third-party integrations, or technical issues outside our control.
Any loss of data, profit, or goodwill resulting from external system failures.

Our total liability shall not exceed the amount paid for the specific service in question.

10. Third-Party Tools and Links

Our website or services may include references or links to third-party platforms such as Google Ads, GitHub, or external collaboration tools.
We are not responsible for the content, privacy practices, or actions of these external services.
Use of any linked site is at your own risk.

11. Termination of Services

We reserve the right to suspend or terminate services if:

The client fails to make payments as agreed.
The client engages in abusive or unlawful conduct.
The project becomes unfeasible due to unresponsiveness or violations of these terms.

Upon termination, all completed deliverables that have been paid for will be provided to the client.

12. Governing Law

These Terms and Conditions are governed by and interpreted in accordance with the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the Courts of the United Kingdom.

13. Updates to Terms

Izaan Creative Ltd. reserves the right to update or amend these Terms and Conditions at any time.
All updates will be published on this page, with the latest effective date indicated above.
We recommend revisiting this page regularly for the most current version.

14. Contact Us

For any questions regarding these Terms and Conditions, please contact:

Izaan Creative Ltd.
325 Hospital Street, Birmingham, England, B19 2YD
📧 info@izaancreative.com
📞 +44 7458 038648
🌐 https://izaancreative.com